Digital Account/Project Manager

An exciting role for Account/Project Manager has been created to provide support to the webplace team. The head office is located in Abbotsford, Melbourne, right near the yarra river. The role is an opportunity to join a young dynamic team in a relaxed working environment. Our company ethic is to encourage and foster growth and knowledge in the industry to promote the highest possible quality output at all levels of a project. The Account/Project Manager role will seek to ensure that all elements of projects are met in a timely and efficient manner. With offices in Adelaide and Sydney, travel will be required to service Adelaide and Sydney clients. The following points form the general position description for Account/Project Manager within Webplace.

Overview of position

• Client liaison – ensure clients’ demands are being satisfied by way of face-to-face, telephone and email correspondence and ability to build strong client relationships
• Account/Project management – liaising with existing and potential clients to gather project requirements
• Project manage key projects – liaising with internal team and key client stakeholders to document information. Translating requirements into documentation for team briefing. Monitoring progress of projects to report weekly to client stakeholders. Clients are kept informed and engaged throughout the project lifecycle
• Prepare weekly work in progress reports for the internal team
• Preparation of proposals for tender and quote responses
• Project scope (specification), budgets, timelines and schedules (and other project management related) are created/maintained to meet project deliverables and client expectations
• Work closely with the Finance Manager to ensure timely invoicing of milestones
• Manage scope variations with the client and the team throughout the project lifecycle
• Monitoring of resource time to ensure project efficiency

To be considered for this role you will need demonstrated experience in;

• managing large online projects
• knowledge of working with government
• handling large client Account/Projects
• managing scope variation and change requests
• using CRM tools
• strong organisational skills
• excellent communication skills
• be highly self motivated/self-starter
• effective time management skills
• ability to work autonomously

Working Days/Hours : Monday – Friday – 9am – 5:30pm

Term : Full time, Initial 3 month probation period, extended to 12 month contract upon review

If you visit www.sapolicenews.com.au on your iPhone, Android or Windows Mobile smartphone, you will find a customised view of the website tailored for your device.

The new site gives the SA public on-the-go access to the latest news and emergency information.

With the increasing number of people accessing the internet from mobile devices, it made sense for SAPOL to start to cater to these users.

For government and emergency-based organisations wanting to share critical information with a wide group of people, while delivering the best value for taxpayers, mobile sites are a logical solution.

A mobile site like the one we developed for SAPOL is relatively in expensive to build and easy to keep updated.

On the other hand, if you have a niche audience looking for enhanced functionality such as augmented reality, a native app with a crisp, easy-to-use interface could be the way to go.

However you look at it, the future is definitely more mobile, and more location-based.

You can view the SAPOL media release here.

The growth I believe has largely been thanks to the strong relationships we’ve been able to build with our clients and the commitment from all of our team to outputting high quality products/services that we have delivered on projects. Our core focus is to ensure that all output from webplace is of the highest possible standard at all times. We don’t have a team of salespeople and the advertising budget has been minimal, which has forced us to think strategically in marketing ourselves. I think these are some of the elements that have provided us with a good foundation to move on to bigger and better things in 2011 and beyond.

2011 is shaping up to be an exciting year for Webplace, we’re currently looking to get some new talent on board in design and development and we will be working towards developing some new income streams over the next twelve months or so. This will require forming new standards with new people in the output of these new income streams.

Anyway, that’s enough blowing of the Webplace trumpet.