We / engage

  • Digital Strategy and Planning
  • Creative Web Design
  • Accessible Web Development
  • Website Optimisation

Plan

Strategy

Tackling strategy up front allows you to make informed decisions on design and development – which means a better end result.

Webplace can work with you to develop a strategy that becomes a lens through which all your digital communication is viewed, measured, monitored and evaluated.

From here, there are many methods to ensure that every inch of the website is considered in line with the overall digital strategy.

User experience

We will work towards obtaining the best experience possible for your users. We want them to have a positive experience, completing their journey through your website easily, enjoyably and successfully. And most importantly, we want them to come back and do it all over again.

Webplace puts your website under the user experience microscope. We can make sure whatever your users seek, do or engage with on your website is tailored to their needs.

Design

Webplace creates pixel perfect, original and visually engaging designs. We make sure we understand the motivation behind every project, and develop designs that get the response you want from your users.

Working within branding guidelines, standards compliance and accessibility requirements, Webplace can select the right palette, typography and imagery to deliver functional but emotive designs.

Build

Web development

We’ll work with you to determine your functional requirements and use technology to deliver you a custom digital solution that meets your needs now, and which is scalable for the future.

Our solutions are built in open source technologies, so you won’t have to pay extra for proprietary software. And as we customise the content management system just for you, we give you all the features you want and nothing you don’t.

Mobile

We know your users are mobile, and we can develop a solution that takes your website or application with them.

Webplace will help you harness the opportunity of users on the move by building responsive websites that adapt between desktop and portable devices.

We can also build separate mobile websites or we can create native applications for smart phones. We’ll help you decide which option suits your users best.

Content management systems

Webplace are proud advocates of open source content management systems and we have a strong background in customising, implementing and supporting these systems to meet your neds. We will deliver you a user-friendly system that you can manage yourself.

While Joomla! and Wordpress are our content management systems of choice, we’ve built and supported websites using a range of other open source systems.

Optimise

Delivery and support

Our deliverables are bound together with sound project management processes, ensuring your digital projects are delivered on time and  as expected. We manage risks and quality and keep you informed on how everything is progressing.

At the pointy end of the project, we deliver training and documentation so you get the most out of your end product and can manage your website in-house. But you'll never be on your own because we’re always available for ongoing support and maintenance through a variety of service level agreement packages.

Connect and optimise

Maximising the success of your online presence needs ongoing attention. Webplace can help you put together strategies to engage with your users and policies to help your teams manage this engagement.

We can also assist with optimising technical aspects of your digital projects, ensuring your website reaches your audience.

We can monitor, audit and review these elements, making certain that your website stays relevant.

Capabilities

  • Strategy

    • Digital strategies
    • Website plans
    • Information architecture
    • Stakeholder interviews
    • Roadmaps
    • Expert review
  • User experience

    • User testing
    • Persona development
    • Survey development
    • A/B testing
    • Wireframing
    • Prototyping
    • Design testing
  • Creative

    • Graphic design
    • Responsive web design
    • User interface design
    • EDM/newsletter design
  • Development

    • Website development
    • Mobile/responsive development
    • iPhone and Android apps
    • Intranet/extranet
    • Standalone custom application
    • Systems integration
    • Content migration
  • Content management systems

    • CMS customisation
    • Joomla!
    • Wordpress
    • Custom component development
  • Project management

    • Issue tracking
    • Quality control
    • Risk identification and management
    • Project delivery
    • Client liaison
    • Project scheduling
    • Budget tracking
    • Resource management
  • Content

    • Content strategy
    • Content editing
    • Content writing
    • Writing for the web training
  • SEO

    • Audit review
    • Benchmarking
    • Link building/paid search
    • Technical implementation
    • Indexing with search engines
    • Optimisation across channels
  • Training

    • CMS training
    • System user documentation
    • Training videos
    • Train the trainer
    • Training programs
  • Social media

    • Strategies
    • Monitoring
    • Moderation
    • Policies and guidelines
  • Measurement

    • Analytics
    • Heatmapping
    • Reporting
    • SEO reports
    • Social media monitoring
  • Support

    • Helpdesk
    • Maintenance
    • Full agency