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West Gate Tunnel Project digital agency partnership

A responsive and adaptable partnership
overview Overview
The Western Distributor Authority (WDA) is an Administrative Office within the Department of Economic Development, Jobs, Transport and Resources (DEDJTR) who in partnership with Transurban promise to deliver three interrelated projects that will streamline traffic from Geelong to Pakenham.
Challenge The Challenge

Webplace were approached by WDA with multi-faceted requirements for a new website and a series of deadlines which coincided with State Government communication commitments. The first deadline was imminent however weeks of work was required to gather the full requirements of the project and a fixed price quotation was desired.

Opportunity The Solution

Webplace delivered the website in three-phases:

  1. Extraction of minimum viable specifications, facilitation of design requirements and production of an ‘initial presence’ with little technical delivery, within 1.5 weeks of launch
  2. Consultation with WDA in a scoping phase to capture business, user, technical, design and development requirements
  3. Production of a WordPress website fit-for-purpose for the Victorian community and the project’s many stakeholders

And Webplace have since managed the website with a very responsive and adaptive approach to partnership:

  1. Many project milestones or key items of importance, such as the publication of the Environmental Effects Statement, require new or enhanced website functionality, and often extremely quickly
  2. The website receives high volumes of traffic and is a Victorian State Government asset. As such patch and security updates are continuously added to ensure up-time
The Result

The first phase of the website launched within one and half weeks of sign-off and a further five phases have launched on time and on budget. The website is the central destination for project information which including news, updates, FAQ’s, interactive maps, videos and documents.

  • Transurban
URL Industry How we did it
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