The Department of Health and Human Services (DHHS) delivers policies, programs and services that support and enhance the health and wellbeing of all Victorians.

To advance quality, safety and innovation in the foodservice industry, DHHS approached us to co-design an online learning and assessment tool that would replace an inefficient paper-based process of educating food-handling personnel on food safety practices.

By partnering with a DHHS project team throughout the project to understand user journeys and challenges, we successfully designed and launched a custom DoFoodSafely application using Joomla. DoFoodSafely has been adopted across the food services industry and receives six million hits a year.