Privacy Policy
At Webplace Pty Ltd (“Webplace”, “we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and any other applicable privacy laws.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, engage our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information that identifies you or could reasonably identify you, such as:
- Your name, email address, phone number, or organisation details.
- Job title or role when contacting us for business enquiries.
- Any other information you voluntarily provide through forms, emails, or meetings.
1.2 Usage and Technical Information
When you use our website, we may collect:
- IP address, browser type, device information, and operating system.
- Website usage data such as pages visited, time spent on pages, and referral sources.
- Cookies or similar technologies to improve functionality and analytics.
2. How We Collect Information
We collect personal information in several ways, including:
- When you contact us via our website, email, or phone.
- When you subscribe to newsletters, updates, or submit forms.
- When you engage our services or participate in workshops, meetings, or events.
• Automatically through analytics tools (such as Google Analytics) when you browse our website.
You may choose to interact with us anonymously or under a pseudonym, but this may limit our ability to provide certain services or respond to enquiries.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide requested services.
- Manage client relationships and deliver digital solutions.
- Improve our website, services, and user experience.
- Send updates, insights, and marketing communications (if you have opted in).
- Comply with legal obligations or enforce our agreements.
4. Disclosure of Information
We may disclose your personal information to:
- Employees, contractors, and trusted service providers who assist in our operations.
- Third-party platforms used for analytics, email distribution, or hosting (e.g., Google Workspace, Netlify, Algolia).
- Government agencies or authorities when required by law.
We will not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Storage and Security
We store personal information on secure servers and use appropriate administrative, technical, and physical safeguards to protect against unauthorised access, misuse, or disclosure.
All data transmissions between your browser and our website are encrypted using SSL/TLS. Access to personal information is restricted to authorised personnel only.
6. Cookies and Analytics
Our website uses cookies and analytics tools to:
- Analyse site traffic and performance.
- Improve our content and services.
You can disable cookies in your browser settings, but this may affect website functionality.
7. Access and Correction
You have the right to request access to personal information we hold about you, and to request corrections if it is inaccurate or incomplete.
To make a request, please contact us using the details below. We may verify your identity before processing your request.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact:
Webplace Pty Ltd
Email: enquiries@webplace.com.au
Website: www.webplace.com.au
Address: Level 1 / 58 Duke Street Abbotsford, Victoria, Australia