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About

Our mantra is to “simplify complex interactions”. We view ourselves as digital evangelists and digital experts with 15 years of experience in helping Government, Utilities, Education and Not-for-profits build better business and user experiences through digital assets. Working with you, the subject matter experts, we embark on our digital journey together. We learn from each other to validate, discover, design and develop amazing digital solutions. We work with you to resolve real business and user problems with digital channels and solutions.

We’ve been engaging, designing and building digital solutions for a decade and a half and we’re still in love with the idea and the possibilities that exist in our digital universe.

What we are:

  • We are a full-service digital agency. We handle the digital strategy, user experience, design, development, and support. This allows for continuity across projects, fewer vendors and ultimately a better result
  • We are client focused. Our primary objective is ensuring we deliver a solution that meets your organisations objective.
  • We value long-term partnerships, where we can be a partner in your success
  • We are consultative
  • We are problem solvers
  • We work in an agile manner. Working in iterations to get critical feedback asap.
  • We are open source advocates. We have 15 years working with systems such as Drupal, Joomla, and WordPress. By not being tied to a single system, it allows us to take an objective view when proposing the most appropriate tool for the job.

What we are not:

  • We are not an agency that works in isolation to you
  • We are not an agency that typically works with clients for a short period of time. We prefer long-term partnerships where we can help you achieve real value
  • We don’t assume, we ask questions, we need to validate our assumptions to ensure that we are both clear on the business and user objectives of your project
  • We don’t over-engineer solutions. We love nothing more than hearing that we have made our clients, and their users life easier. By focusing our attention on the key user tasks and business objectives we ensure that these can be achieved as easily as possible.
  • We don’t set and forget. We test, we refine and we continually improve.
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