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Drupal Support and Maintenance

Keeping your Drupal website safe and secure whilst also having access to our full agency experience

Launching your new website is a massive achievement, however the work is not complete.

Webplace are here to help ensure your website is secure and up-to-date with the latest software patches. We also work closely with our clients to ensure that their websites are continually improved. This feedback may be sourced from customer feedback, analytics or internal reviews.

Webplace can act as your external digital agency to ensure your website is achieving its desired goals.

See below for the range of services we provide to help and why you should partner with Webplace.

Why partner with Webplace?

  • We’re certified Drupal experts

    We bring over 15 years’ experience in creating and supporting results-driven Drupal solutions for businesses and government departments of all shapes and sizes. We’re trained and experienced in the latest Drupal 8 version. We’re also Acquia certified, meaning we have all the skills needed to support your Drupal website.

  • End-to-end solutions

    Because we specialise in strategy, project management and front and back-end Drupal development, you’ll have one trusted point of contact for your website needs. We can work across all online environments, manage Drupal code auditing and follow WCAG AA accessibility guidelines, all while providing ongoing maintenance, support and performance testing.

  • Quality guaranteed

    As an award-winning digital agency, we seek to exceed expectations in everything we do. That’s why we stay at the forefront of Drupal technology and best practice. In our proven agile design process, we collaborate with your key stakeholders throughout your project and take the time to understand your problems and goals before tailoring a custom solution.

  • Ongoing support

    As your trusted digital partner, we’re still here to help you long after your project launches, with ongoing support tailored to your needs. We offer custom website maintenance packages, strategic guidance on modifying and scaling your site as your business grows and proactive management of your website reporting, security and system updates.

Drupal support and maintenance we provide

Drupal Technical Audit

Taking a look under the hood to see how well your site is configured, patched and running in general

Drupal Module development

Development of custom modules built to your specifications

Drupal 7 / 8 Theme design & development

Custom theme development using best practice HTML, CSS, JS and Drupal standards

Migrating Drupal 7 to 8

Migrating from an older version of Drupal to Drupal 8

Drupal 7 / 8 patching and maintenance

Ensuring the latest security patches are in place and keeping things running smoothly

3rd Party API integration

See below for a list of some of the tools we have worked or integrated with Drupal

Some Drupal questions we get asked

What is Drupal?

Drupal is an incredibly powerful Content Management System (CMS) built on the PHP coding language. Being open source it is free to download and use.

What is Drupal used for?

Drupal provides a framework that allows for non-technical users to manage large amounts of content on a website via a user interface. There are thousands of plugins in the Drupal ecosystem that can extend its capabilities to manage things such as events, e-commerce, complex forms to image galleries. It is commonly used by medium to large enterprises who require advanced features like content authoring workflows and configurable user permissions.

Is Drupal Easy to learn?

Drupal is not as easy to learn as compare to a system such as WordPress. This can be attributed to the incredibly powerful features that it offers particularly for medium to large organisations. It is possible within Drupal to limit what certain user groups can access when administering the site. When this is setup correctly to only show the key tasks for each user type the system can be quite easy to learn and administer.

How popular is Drupal?

As of February 22 2020, Drupal currently powers 1,096,313 websites worldwide. In comparison WordPress powers over 26 million websites worldwide.

Does Drupal require coding?

The short answer is it depends. You could download a Drupal theme and install and make all changes via the user interface. In most instances some coding will be required. For complex websites that need custom functionality, coding would be required.

What is a Drupal Theme?

A Drupal theme is a collection of files that define how all aspect of your website will look to the users of your website. A theme is typically made up of CSS(Stylesheet), Javascript files, custom font files and template files that dictate the structure of each webpage on the website.

When is Drupal 7 end of life?

The slated end of life for Drupal 7 maintenance is November 2021.

When is Drupal 8 end of life?

The slated end of life for Drupal 8 maintenance is November 2021.

Why would you choose Drupal over WordPress?

If you require more enterprise level features then Drupal is a better option than WordPress. Fine grained permissions, customisable content workflows, inbuilt powerful caching are some of the features where Drupal excels.

What is a Drupal block?

A Drupal block can be thought of as a reusable snippet that can be shown on one or many pages. Blocks can be anything from a menu to a latest news snippets or an image gallery.

What is a Drupal content type?

A Drupal content type is a predefined set of fields for a particular type of content. For example an event may have start and end date field, and a publication may have a file upload field. Content types make it easier to manage content as each field is manageable instead of just one large WYSIWYG editor.

What is GovCMS?

GovCMS is a Drupal distribution that has been made for the Australian Government. It is essentially Drupal preconfigured with some of the features and settings that are typical across government websites.

What database does Drupal use?

Drupal can run on a number of different databases. These include MySQL, MariaDB or Percona server. It can also run on MSSQL, MongoDB, PostgeSQL and SQLite with additional contributed modules.

When will Drupal 9 be released

Drupal 9 is scheduled for release on June 3 2020.

Can Drupal run on linux?

Drupal can run on both Linux and Windows based servers. Linux is by far the more popular choice for running Drupal.

Tools we work and integrate with for Drupal


Active Campaign


Campaign Monitor


Google Analytics

Google Forms






Survey monkey













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Why our clients love us

I worked with Webplace to completely redevelop the Philanthropy Australia website.
The Webplace team were wonderful to work with – highly professional and very organised.
The final result is a fabulous reflection of our initial brief.
I fully recommend Webplace. We are thrilled with the final product.

Sophie Marcard, Philanthropy Australia

Let’s work together

Do you want to be our next Drupal success story? Let’s chat about how we can help your business grow through the power of Drupal.

Get started now